We aim to dispatch your goods by post within 24 hours of the order being placed.
UK customers should receive their order within 1-2 working days, UK Islands and EU customers within 5 working days.
US and Canada orders are fulfilled by Amazon and they will arrive according to the shipment option you chose at the checkout.
In the UK our delivery charges are fixed, no matter how large your order. UK Standard Delivery is free, UK Islands and EU Customers £3.90.
In the USA and Canada our delivery charges may vary depending on the the delivery option.
For all European orders we charge £3.90 and your order may take up to 5 working days to arrive.
Participate in our product survey and receive
three years supply of free Herstat Ointment.
Take part in our survey and receive approximately three years supply of free Herstat Cold Sore Ointment tubes (three tubes per year for three years), worth over $125.
We want to get a much better understanding of how Herstat customers use our products. So we’re undertaking a survey to help us get a very clear picture of why, where, how and when our customers use Herstat.
This is not a clinical trial but we will be seeking to get an understanding of how our customers are buying the products and how soon after they get the first symptoms of a cold sore they start applying Herstat to the cold sore. We would also like to gather data on how long it takes for Herstat to clear-up the symptoms and the time it takes for our products to have an effect. For example when the pain and discomfort starts to disappear and the time it takes for all visible signs of the sore to have gone.
We will publish the data we gather from the survey but the names of those involved will be kept confidential – we will not use any personal customer information for any external promotion or give this information to any third party.
How to take part
In order to take part in the survey and receive your three years supply of free Herstat Cold Sore Ointment tubes, you would need to be able to answer ‘yes’ to the following questions:
- Do you suffer from frequent outbreaks of cold sores (more than three per year)?
- Are you a US citizen?
- Do you have an Amazon US and a PayPal account to receive a payment from us to buy your first tube?
- Are you prepared to spend 15-20 minutes answering some detailed questions about your current/next cold sore outbreak?
- Are you prepared to leave an open an honest review of around 20 to 50 words on Amazon on your experience of using Herstat?
If the answer to all these questions is a resounding ‘yes’, then here’s what you need to do to help us with our survey for which you will receive your free Herstat Cold Sore Ointment to treat your cold sores for the next three years.
- Complete the application form below. We will then send you $14 via PayPal for you to purchase from Amazon one tube of Herstat LipCare Ointment for the treatment of cold sores. We will also send you an email with the information we would like you to record during your next cold sore outbreak.
- During your next outbreak, apply a small amount of Herstat every two hours directly onto your cold sore, at least five times per day.
- When your symptoms have disappeared, return to the Herstat website and complete the survey (we will send you a link to the survey once we have reviewed and accepted your application to participate below)
- If you found Herstat to be highly effective please leave a review on Amazon (94% of participants in our clinical trials said that they would use Herstat again with 100% saying that the treatment was effective and 82% saying it was highly effective).
- When you have left your review on Amazon (we would also appreciate you leaving us a review on Facebook too if you have time), let us know by sending an email to firstname.lastname@example.org with the subject line ‘REVIEWS plus the Amazon User Name, used in your review’ (so we can check-out the review has been left and what you thought about the product). We will then send you two further tubes of Herstat LipCare Ointment.
- We will then send you two more batches of three tubes at the one year and two year anniversaries of your participation in the survey – nine tubes in total over three years.
We will close the survey after the first 120 applications have been received and when we have sent the first $14 to those participants.